The IDrive® Compute service has been discontinued since 15 August 2023.

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Two-Factor Authentication for Users

  • Updated

Enable secured sign-ins to your IDrive® Compute account via two-factor authentication.

Enable Two-Factor Authentication for Users 

You can enable two-factor authentication for your users and provide additional security to their accounts.
Follow the steps below to enable two-factor authentication for users:

  1. Sign in to your IDrive® Compute account.
  2. Navigate to the Settings tab and select Security.
  3. Under the Two-factor authentication for Users section, click Enable.
  4. In the confirmation popup that appears, click Enable.

    2fa_user_4.png

    Note: Once enabled, all users must configure two-factor authentication in order to sign in.

As you enable two-factor authentication for all users, on the first sign in, users will be asked to choose a method (Email, SMS, or Time-based OTP authentication) for receiving the one-time code. Once they verify the credentials via OTP, the configuration process will be complete.
During all subsequent sign-ins, users will need to enter the code sent to their registered email address or phone number, or the code displayed in their time-based OTP authenticator app. To change the method of receiving OTP, users can go to My Account > Security > Two-factor authentication and update the preferences from Email Address, Phone Number, or Time-based OTP authentication.

Disable Two-factor Authentication for All Users

Follow the steps to disable two-factor authentication for all users:

  1. Sign in to your IDrive® Compute account.
  2. Navigate to the Settings tab and select Security.
  3. Under the Two-factor authentication for Users section, click Disable.

    disable_for_users_3.png

  4. In the confirmation popup that appears, click Disable.

Disable Two-factor Authentication for a Particular User

When you choose not to configure two-factor authentication for all users, you can select and disable it for particular users.
Follow the steps below to disable two-factor authentication for a particular user:

  1. Sign in to your IDrive® Compute account.
  2. Navigate to the Users tab. Hover over a user's name, click icon.png, and select Disable 2FA.
  3. In the confirmation popup that appears, click Disable.

The two-factor authentication will be disabled for your IDrive® Compute account.